Royal Albert Memorial Museum & Art Gallery - RAMM

Queen Street, Exeter, Devon, EX4 3RX

Tel: 01392 265858

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Royal Albert Memorial Museum Queen Street Exeter


Following the government announcement that England will be going into national lockdown from Tuesday 4th January, we are disappointed to announce that RAMM will be closing to the public once more.

In the meantime, you can still explore RAMM online: and follow our social media channels on FacebookTwitter and Instagram to stay up to date with the latest news, including online exhibitions, events and competitions.

You can also still shop with us with the newly launched online Shop at RAMM.

Guidance for when RAMM is able to reopen:

Things may look a bit different, here are some of the changes that have been put in place to help you enjoy your visit and stay safe.

There is now a one-way route around the museum with entry through the Garden Entrance.

There is no need to book in advance, but there is a capacity limit, so at busy times or to guarantee your time slot you will need to book a free timed ticket online before you visit.

The ticket will give you a 30 minute arrival slot, however you can stay as long as you like.

Please do not arrive before or after your 30 minute arrival slot.

If you plan to visit the First Women exhibition please arrive at the beginning of your 30 minute arrival period.

We have increased the frequency of cleaning throughout RAMM, especially toilets, handrails, handles, lift buttons and key touchpoints.

Please help us to keep the lifts reserved for people who have accessibility requirements.

Some dressing-up items and items you can touch have been removed.

The Shop and Cafe are open. We have extended the cafe seating area so you can eat and drink at a safe distance. Crumbs and sticky fingers are not good for our precious objects, so eating and drinking is only permitted in the cafe.

The majority of the museum is open, but for the time being we have reduced numbers in one or two galleries.

If you bring your own mobile device and headphones with you, you will be able to access an increasing amount of digital information by using them during your visit.

Our friendly staff and volunteers will be on hand throughout the museum to answer your questions.

Once you have finished exploring you will exit from the ground floor onto Queen Street.

There are also lots of ways to explore RAMM online from the comfort of home. Play a game, curate your own collection, join Minecraft worlds, research our collection and more.

About us:

There’s more in Exeter’s award-winning museum than you might imagine, its 16 galleries of displays take visitors on a voyage of discovery from pre-history to the present day and from Exeter all around the world.

With three special exhibition spaces, its changing programme means there is likely to be something different to see every visit, from national touring shows to community displays and fine art from the city’s collection.

Free entry gives everyone the freedom to visit many times and to stay for any length of time.

Displays draw from the city’s collection including glassware, Westcountry silver, clocks and watches, local history and archaeology. Exotic animals, birds and butterflies delight children and the World Cultures galleries display stunning items from all over the world.

RAMM is for everyone. Situated between Rougemont and Northernhay gardens and the city’s busy commercial centre, it is easily accessible by bus, rail or car. The splendid Victorian building has full wheelchair access and a key objects tour with BSL, audio and subtitles can be enjoyed by all visitors using the free WiFi. The family-friendly cafe provides delicious light meals, snacks and drinks.

Don’t forget to visit The Shop at RAMM, offering hand-picked gifts and unique craft items alongside books and affordable souvenirs for children. Gifts have been chosen which don’t appear at other places in the city so that The Shop at RAMM can offer an exclusive shopping experience inspired by the museum.

The museum’s busy event programme includes talks and classes for adults and lively, creative activities for children and families.

The RAMM have now developed a simple website optimised for mobile and tablet use to provide tours that visitors can use in the museum with their free wifi service, take tours around Exeter based on the time periods and related objects on our Time Trail website, and find exhibition related objects via a tour and map. Part of this is providing access to disabled visitors, hence the BSL, audio and subtitled key objects tour, but it is also catering for the cultural visitor to Exeter. And providing an online service when the museum is closed on a Monday or bank holiday! To access the site please click on the link in the 'Further Information' section below.

An events booklet contains details of all exhibitions and events. Call the museum on 01392 265858 for your physical copy or visit the website

Awards and standards include Gold, Silver and Bronze awards in the 2017 Devon Tourist Awards, 2017 TripAdvisor Certificate of Excellence, two local family-friendly awards in 2017, the Arts Council Designation Scheme, the Accreditation Scheme for Museums in the United Kingdom, Collections Trust Best Practice Award 2013, RIBA South West Special Award for Conservation and Building of the Year 2013 and Museum of the Year 2012. 

The Royal Albert Memorial Museum & Art Gallery (RAMM) is one of Exeter City Council’s flagship services. RAMM is also supported using public funding by Arts Council England.   Don't miss out on a chance to visit this wonderful museum during a visit to Exeter.

The Museum is open from Tuesdays - Sundays.  Admission is free (except for certain exhibitions when there may be a small charge)

Book Tickets

Guide Prices

Ticket TypeTicket Tariff
Free AdmissionFree

Note: Prices are a guide only and may change on a daily basis.



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    Road Directions

    Located on Queen Street, car parking located within the main city car parks.

    Public Transport Directions

    Approx 200 meters from Exeter Central train station and 200 meters from Exeter High Street where most buses stop.



    • Gift Shop


    • All Areas Accessible to Disabled Visitors
    • Facilities for Hearing Impaired Visitors - Hearing loops at reception, the shop and events spaces. Tablets with BSL guides
    • Facilities for Visually Impaired Visitors - Large print floor plans and object information
    • Guide Dogs Permitted
    • Parking Areas for Disabled Visitors
    • Ramp/Level Access
    • Toilets for Disabled Visitors


    • On-Site café/restaurant

    Children & Infants

    • Facilities for children

    Establishment Features

    • Conference facilities
    • Event Venue
    • On-site Restaurant/Cafe
    • Open All Year
    • Shop
    • Toilets

    Event Facilities

    • Free Entry

    Key Features

    • In town/city centre
    • Indoor Attraction

    Parking & Transport

    • Parking (charge)

    Payment Methods

    • Accepts Exeter Pound

    Specialist Features

    • Family Fun

    Tours and Demonstrations

    • Educational Visits Accepted

    Special Offers

    Opening Times

    Royal Albert Memorial Museum & Art Gallery - RAMM (1 Jan 2021 - 31 Dec 2021)
    Tuesday - Sunday10:00 - 17:00*

    * Closed Mondays and Bank Holidays.

    Dates and times marked with a '*' are provisional and may be subject to change


    • Regional and MiscellaneousSouth West Tourism Excellence Awards Large Attraction of the Year Bronze South West Tourism Excellence Awards Large Attraction of the Year Bronze 2018
    • Regional and MiscellaneousSouth West Tourism Excellence Awards Access and Inclusivity Bronze South West Tourism Excellence Awards Access and Inclusivity Bronze 2018
    • Regional and MiscellaneousLarge Attraction of the Year Gold Large Attraction of the Year Gold 2018
    • Regional and MiscellaneousDevon Tourism Awards Access and Inclusivity Silver Devon Tourism Awards Access and Inclusivity Silver 2018
    • Regional and MiscellaneousDevon Tourism Awards Artistic, Cultural and Learning Experience Bronze Devon Tourism Awards Artistic, Cultural and Learning Experience Bronze 2018
    • Regional and MiscellaneousPrimary Times Reader Star Awards 2017 Favourite Museum or Historical Attraction Primary Times Reader Star Awards 2017 Favourite Museum or Historical Attraction 2018
    • Regional and MiscellaneousExeter Baby Activities Awards 2017 Top Family Favourite Attraction Exeter Baby Activities Awards 2017 Top Family Favourite Attraction 2018

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